Studio project · AI & servers
Handling payment questions
- What we did
- Set up a way to sort payment questions and pass cases to a staff member.
Document assistant
Offline network · your serversModel in your networkDatabases are backed up every night. Copies are kept for 30 days on a separate server inside the network. Recovery is checked once a month.
Databases are backed up every night. Copies are kept for 30 days on a separate server inside the network.
4.2. Database backups
Database backups are made every night and kept for 30 days on a separate server inside the network.
4.3. Recovery from backup is checked once a month.
4.2. Database backups
Database backups are made every night and kept for 30 days on a separate server inside the network.
4.3. Recovery from backup is checked once a month.
The task
Payment questions needed a clear route through customer support.
What we did
- Sorted requests by payment issue.
- Passed cases to a staff member when needed.
Databases are backed up every night. Copies are kept for 30 days on a separate server inside the network.
4.2. Database backups
Database backups are made every night and kept for 30 days on a separate server inside the network.
4.3. Recovery from backup is checked once a month.
Stage
Built